Privacy policy

Navigation information pursuant to art. 13 EU Regulation 2016/679

Reference standards:

- EU Regulation no. 679 of 27 April 2016 concerning the protection of individuals with regard to the processing of personal data, as well as the free circulation of personal data (hereinafter EU Regulation);

-Recommendation n. 2/2001 of 17 May 2001 relating to the minimum requirements for online data collection in the European Union, adopted by the European authorities for the protection of personal data, gathered in the Group established by art. 29 of directive no. 95/46/EC (hereinafter Recommendation of the Working Group pursuant to art. 29).

In implementation of the EU Regulation, CARAMÌ with registered office in VIA DI BELLOSGUARDO, 2/R - 50124 - FLORENCE - ITALY, VAT number 06684020487, wishes to inform you that your personal data will be processed in compliance with the legislation dictated by the EU Regulation and the Recommendation of the Working Group pursuant to art. 29.

The information is provided for personal data that can be processed during the consultation and use of the CARAMÌ e-commerce site and corresponding to the following domain:

It should be noted that the information is not intended to be extended to other websites or social networks that may be consulted by the user through the links or social buttons on the website.

CARAMÌ acts as "Data Controller"; The Data Controller is whoever processes personal data, establishing the purposes and methods of processing the data.

Specifically, the processing of personal data may be carried out by persons specifically authorized by CARAMÌ to perform operations on personal data.

This information is provided in consideration of your status as an "interested" subject; an interested party means the natural person to whom the personal data being processed refer.

1. Personal data being processed
In consideration of the interaction with this e-commerce site, CARAMÌ may process the following personal data of users:

Navigation data: the computer systems and software procedures used to operate this website acquire, during normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with personal data held by third parties, allow users to be identified. This category of personal data includes the IP addresses or domain names of the computers used by users who connect to the website, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used in submit the request to the server, the size of the file obtained in response, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc. .) and other parameters relating to the user's operating system and IT environment. These personal data are used only to obtain anonymous statistical information on the use of the website and to check its correct functioning. Personal data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site.
Spontaneously provided personal data: the optional, explicit and voluntary transmission of personal data to CARAMÌ, by filling in the forms on the site, involves the acquisition of your e-mail address and all other personal data necessary in order to comply with your request for assistance and/or the creation of a personalized account and/or the request to receive the newsletter and/or to purchase the selected products, as a non-logged in user.
With reference to the processing of personal data provided by completing the contact form located on this website, please refer to the relevant "contact form information".

With reference to the processing of personal data provided by completing the registration form located on this website, please refer to the related "registration form information".

It should also be noted that CARAMÌ may process the personal data voluntarily provided by you by virtue of the use of the real-time chat service made available on the e-commerce site, in order to provide you with immediate assistance.

Likewise, your personal data may be processed in consideration of the use of the "create your support ticket" service which allows you to request information or assistance by leaving a message to which the CARAMÌ operators will reply; to this end you will be contacted