Caramì Help Centre: Sizing, Orders & Returns
CARAMÌ CLIENT SERVICES
How can we help you choose?
Sizing, fit, support, fabrics and delivery: practical answers to help you shop Caramì Italian lingerie and activewear with confidence. For personal advice, contact info@carami.it.
Sizing, fit and support
Practical guidance on sizing, cups, support and fit so you can choose with confidence.
How do I choose my Caramì size?
Measure bust, underbust, waist and hips and compare them with our size guide. Between sizes, consider the fabric and your preferred fit: size down for a closer feel or size up for a more relaxed fit. Product pages also show the model’s size.
Does Caramì fit true to size?
Most styles follow our size guide, but lace, velvet, silk and performance fabrics feel different. Always read the product fit notes. For sports tops and leggings, consider your preferred compression; for shirts and loungewear, decide whether you prefer a neat or relaxed silhouette.
What should I choose if I am between two sizes?
For bras and tops, prioritise your bust measurement; for leggings, briefs and trousers, prioritise hips. For bodysuits and swimwear, both matter. If your measurements fall into different sizes, contact us with the product, height and measurements for model-specific advice.
How do I choose support in a wire-free bra?
Look at underband width, adjustable straps and cup construction. The correct band should feel stable without digging in. For greater support, choose wider straps and a more encompassing shape. Explore our Italian bras.
How should a sports bra fit?
Use bust and underbust as your key measurements. The band should remain stable, while cups and straps should neither compress nor gape. Choose a close fit for a more held-in feel, or regular for everyday wear and lower-impact movement. Browse sports bras.
Can I get personalised sizing advice?
Yes. Email info@carami.it with the piece, your usual size and, if known, bust, underbust, waist and hips. We will advise you with that particular style in mind.
Made in Italy lingerie, fabrics and care
Discover Italian craftsmanship, fabric qualities and how to care for each piece.
Is Caramì an Italian lingerie brand?
Yes. Caramì was born in Florence and creates lingerie, activewear, loungewear and beachwear made in Italy. Design, fabric selection and workmanship express a contemporary kind of Italian luxury: considered quality, comfort and refined detail. Discover our Made in Italy lingerie.
What makes Caramì luxury Italian lingerie?
Selected fabrics, body-conscious construction, careful finishing and Italian production. At Caramì, luxury is not only visual: a piece should feel beautiful against the skin, flatter naturally and work beyond a special occasion.
How do I choose sexy Italian lingerie that is also comfortable?
Choose the shape before the decoration. A high-waisted brief offers more coverage, a Brazilian brief creates a lighter line, while a bodysuit becomes a complete look. Add the matching bra in the correct size.
Are Caramì fabrics stretchy?
It depends on the style. Lace, velvet and technical fabrics offer different levels of stretch and support, while silk and cotton behave differently. Check composition and fit notes on each product page. Do not size down solely because a fabric stretches.
How should I wash lingerie and delicate garments?
Always follow the care label. As a general rule, use cold or low-temperature water, a gentle detergent and a wash bag; avoid bleach, tumble drying and direct heat unless specifically allowed. Fasten hooks and separate light and dark colours.
Which Caramì collection is right for you?
Compare lingerie, activewear, loungewear and beachwear to find the right piece for your lifestyle.
Which leggings should I choose for workouts and everyday wear?
Consider rise, length and the fit described on the product page. A regular fit works well for yoga, Pilates and daily wear; a closer fit feels more compressive. Explore Made in Italy leggings and pair them with a coordinated top.
Is Caramì activewear only for the gym?
No. The collection moves between training, travel and city life. Tops, leggings, shorts and flared trousers work as matching sets or separates, with a refined look beyond sport.
How do I build a matching activewear set?
Start with your activity and preferred support, then match colour and fabric. Combine a sports top with leggings, shorts or flared trousers. Check composition and fit on each page.
Can Caramì loungewear be worn outside the home?
Yes. Pyjamas, shirts, trousers and kimonos are designed for travel and leisure too. A fluid shirt or kimono can become a light layer, while coordinated trousers pair easily with a simple top.
How do I choose a swimsuit?
For the top, consider bust, underbust and support; for bottoms and one-pieces, focus on hips and torso length. Read the style page carefully before purchasing: for hygiene reasons bikinis and one-piece swimsuits cannot be returned or exchanged. Explore Caramì beachwear.
Does Caramì offer menswear or unisex styles?
Yes. The Men’s edit and The Shared Edit include boxer shorts, shirts and trousers with versatile proportions designed to be styled freely.
Orders, international shipping, returns and assistance
Delivery, duties, returns, exclusions and personal support before and after your purchase.
Does Caramì ship to the UK, USA and worldwide?
Caramì serves international markets. Available destinations, delivery options and costs appear at checkout according to your market and address. Once dispatched, your tracking code is sent by email. See shipping information.
Are international duties and taxes included?
Customs duties, clearance fees and local taxes charged in the destination country are not included in the product or shipping price and remain the customer’s responsibility. Amounts are determined by local authorities.
Can I exchange a size or return an item?
For eligible, unworn items, request assistance within 14 days of delivery and follow the conditions on our shipping and returns page. Contact info@carami.it first with your order number and item.
Which items cannot be returned or exchanged?
For hygiene reasons, briefs, bodysuits and swimwear — including bikinis and one-piece swimsuits — cannot be returned or exchanged. Please check measurements and product details carefully before purchasing.
How can I track my order?
When your order ships, you receive an email with tracking information. You can also visit My orders. If you cannot find the confirmation, check spam or promotions and then contact us.
How can I contact Caramì before or after ordering?
Email info@carami.it or use our contact form. Include the product or order number and your specific question for faster assistance.
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